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January 20, 2009
EMA OUTLINES 12 HOT IT MANAGEMENT TRENDS TO WATCH FOR 2009
Hot topics for 2009 include emerging developments in CMDB, IT governance, virtualization, cloud computing and green IT, among others
BOULDER, Colo., January 13, 2009 – Enterprise Management Associates (EMA), a leading IT management research and consulting firm, today announced its take on the IT management trends and technologies that will have the greatest impact on enterprise computing during the coming year. Overall, EMA expects a strong focus on IT management initiatives that deliver measurable cost savings in a tight economy, the continued deployment of technologies that enable IT to be managed as a business and new management challenges introduced by the growth of emerging technologies.
“While there are obvious concerns surrounding the global economy, we expect that IT management initiatives will continue to gain corporate support and have a positive impact on the business performance of the enterprise,” said Dan Twing, COO at EMA. “Emerging technologies like virtualization and cloud computing will certainly mature during the coming year, but don’t count out the importance and business value of tried-and-true IT stalwarts like the service desk, IT security and IT governance.”
The following are 12 hot IT management trends that the EMA roster of analysts has identified for 2009:
- CMDBs will mature into integrated systems with a heightened focus on federation, resulting in faster time-to-value – look for maturing “CMDB System” deployments that encompass application discovery, provide better metrics and closely link to related architectures like process automation. These federated CMDB Systems will consist of components targeted at unique constituencies (e.g. network managers, asset managers), increasing IT flexibility and speeding the realization of benefits from a core CMDB investment.
- Widespread proliferation of virtualization will continue to present formidable management challenges – following exuberant and largely under-managed virtualization deployments, EMA predicts that comprehensive management of virtual systems will be the most important success factor for virtual environments in 2009.
- Increased adoption of technologies that facilitate management of IT as a business – IT organizations are moving beyond technology management and expanding into the business of IT, including strategy, marketing, staffing, suppliers, service portfolio and investment. EMA expects an increase in application of service catalog, service portfolio, business service management (BSM) and other technologies that help companies manage the business of IT to deliver greater value at lower cost.
- Role of the service desk to transform and gain importance – the pressure to run IT as a business will further move the help desk front-and-center as a key customer-facing discipline. EMA expects traditional help desks to evolve into modern service desks that will shoulder broader responsibilities and become part of companies’ larger IT Service Management (ITSM) strategies.
- Forecast for cloud computing calls for rough weather – perhaps the most hyped technology of 2008, cloud computing will undoubtedly continue its reach into the enterprise during the coming year. However, EMA predicts that savvy IT professionals will demand credible answers to growing concerns around reliability, security and compliance before adopting cloud computing as a viable approach for mission-critical applications.
- Green IT investments will be fueled by cost savings vs. environmental altruism – although some won’t admit it publicly, “Green IT” is not purely about environmental sustainability and corporate altruism. More so, employing Green practices and technologies will be driven by ROI and reductions in IT power consumption in both the data center and on the desktop. With spiking energy costs and a tight economy, EMA predicts that Green IT will be all about dollars in 2009.
- IT governance initiatives will help enterprises weather the economic storm -IT is rightly seen by many as a potential savior for organizations trying to weather the economic storm. Along those lines, EMA predicts that organizations will increasingly turn to IT governance initiatives, such as project and portfolio management (PPM), resource management and financial control to create an edge in these tough economic times.
- Significantly increased threats, new approaches to IT management and economic pressures will keep IT security in the forefront – an explosion in threats, organized cybercrime, unresolved questions about the security of virtualization and cloud computing and the global economic crisis will keep IT security front and center in 2009. EMA predicts that these factors will put new pressure on business executives to recognize IT risk management as a central aspect of IT governance, with new emphasis placed on improving the effectiveness of complementary IT management and security operations.
- Solid state disk to emerge as new first tier of storage in the data center – with breakthroughs in nano-technology, Solid State Disk (SSD) solutions promise to deliver greater capacity at much less cost. In 2009, EMA predicts that SSD will emerge as the new first tier of storage in the data center.
- Economic pressures to drive strategic (but quantifiable) investments in automation – with the economy facing challenges of historic proportion, IT organizations are under intense pressure to reduce expenses while continuing to improve the strategic value of IT by providing flexible, dynamic and efficient IT services that drive business success. EMA believes that organizations will increasingly turn to automation as a means of doing more with less – especially in the data center and storage arena .
- Video growth will push unified communications management to the forefront – with several major industry players pushing video for operational cost savings with green upside, accelerating growth in video traffic will expose service delivery infrastructure issues that had only started to appear with prior deployments of VoIP, ICT and mobility. EMA expects that IT operations and planning professionals – especially those focused on the network – will need to re-tune and optimize their environments to handle this demand in 2009.
- Changing organizational roles will escalate demand for new management technologies – as IT silos become more integrated along a service management model, the need for new technologies to support cross-domain collaboration and more cohesive views of infrastructure-to-service interdependencies will become paramount. The politics of collaboration will reach well beyond finger pointing to higher levels of automated diagnostics, process automation and shared access to information that will in turn reduce IT operational costs.
“The role of IT management continues to rise in value and importance within the enterprise as organizations turn to technology as a means of driving business success and competitive advantage,” said Twing. “In 2009, EMA will continue to deliver in-depth research and actionable advice that IT professionals can rely on to keep abreast of all issues related to IT management.”
NOTE TO EDITORS
For more information, or to arrange an interview on any of these topics, contact Guy Murrel at gmurrel@catapultpr-ir.com at 303-581-7760 x17
About Enterprise Management Associates
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm dedicated to the IT management market. The firm provides IT vendors and enterprise IT professionals with objective insight into the real-world business value of long-established and emerging technologies, ranging from security, storage and IT Service Management (ITSM) to the Configuration Management Database (CMDB), virtualization and service-oriented architecture (SOA). Even with its rapid growth, EMA has never lost sight of the client, and continues to offer personalized support and convenient access to its analysts. For more information on the firm’s extensive library of IT management research, free online IT Management Solutions Center and IT consulting offerings, visit www.enterprisemanagement.com.
August 4, 2008
EMA ANNOUNCES IT MANAGEMENT WEBINARS FOR AUGUST
Analysts will share highlights from new research studies on IT service catalog, CMDB and enterprise application management
BOULDER, Colo., July 30, 2008 – Enterprise Management Associates (EMA) (www.enterprisemanagement.com), a leading IT management research and consulting firm, today announced it will host a number of free Webinars focused on IT management during the month of August 2008.
The EMATM Webinars set for August include:
Tuesday, August 12, 2008 – 2 p.m. Eastern
Service Catalog – A Service Management Keystone and Much More
http://www.emausa.com/ema_lead.php?ls=servcatpr0808&bs=servcat0808
Recently, EMA completed extensive primary research to gain a better understanding of how IT service catalogs are selected, deployed and utilized in the enterprise. Senior analyst Paul Burns will share highlights from this study during this Webinar including topics such as: the expansion of the service catalog outside of IT; stand-alone vs. integrated service catalogs; business drivers for service catalog deployment; and expected benefits and returns on investment.
Tuesday, August 19, 2008 – 2 p.m. Eastern
CMDB Deployments in 2008: the Search for Value
http://www.emausa.com/ema_lead.php?ls=cmdbreswebpr0808&bs=cmdbresweb0808
In the past few years, the meaning of the Configuration Management Database (CMDB) has changed as strategies evolve, adoption accelerates and budgets increase. However, most CMDB deployments still suffer from politics, communication issues and confusion, and many still struggle to demonstrate value to business and IT leaders. During this Webinar, EMA vice president Dennis Drogseth will share key findings from Enterprise Management Associates’ new research on how CMDB deployments are evolving in 2008. Some of the key points he will cover include where and why investments are being made; how and to what extent metrics are being applied; recommendations for success; and regrets about what adopters would do differently.
Tuesday, August 26, 2008 – 2 p.m. Eastern
IT Speaks: Practices and Trends in Enterprise Application Management
http://www.emausa.com/ema_lead.php?ls=appmanwebpr0808&bs=appmanweb0808
Deploying business applications and vertical industry applications can be complicated and time-consuming. Managing them is even more of a challenge. Recent EMA research indicates that enterprise IT organizations know how to successfully deploy and maintain infrastructure. However, they continue to struggle to effectively deploy and manage the business services and applications that the infrastructure supports. Senior analyst Julie Craig will lead this Webinar, which will share highlights from a new survey of more than 200 IT professionals with application management responsibilites. She will cover strategies for managing enterprise applications; pain points; “most wanted” technology capabilities; and measurements of success in taking on this complex responsibility.
NOTE TO EDITORS:
For more information, contact Terri Douglas at tdouglas@catapultpr-ir.com or 303-581-7760 x 18.
About Enterprise Management Associates
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm dedicated to the IT management market. The firm provides IT vendors and enterprise IT professionals with objective insight into the real-world business value of long-established and emerging technologies, ranging from security, storage and IT Service Management (ITSM) to the Configuration Management Database (CMDB), virtualization and service-oriented architecture (SOA). Even with its rapid growth, EMA has never lost sight of the client, and continues to offer personalized support and convenient access to its analysts. For more information on the firm’s extensive library of IT management research, free online IT Management Solutions Center and IT consulting offerings, visit www.enterprisemanagement.com.
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May 5, 2008
EMA ANNOUNCES IT MANAGEMENT WEBINARS FOR MAY
Andi Mann, EMA research director and ASG CTO and SVP of business development, John Connor will discuss some of the key ways to manage business service performance in a virtual environment, avoid pitfalls and align virtualization with business needs.
Thurs., May 15, 2008 – 2 p.m. Eastern
Virtualization and Management: New Research Highlights
http://www.emausa.com/ema_lead.php?ls=virtwebpr0508&bs=virtweb0508
EMA research director and virtualization expert Andi Mann will discuss the findings from his most recent study. He will touch on virtualization market trends from 2006-2008, the future for virtualization and best-practice recommendations for IT professionals and vendors.
Wed., May 21, 2008 – 2 p.m. Eastern
How to Show Value for Your CMDB Deployment: Some Do’s and Don’ts for Optimizing Your Investments
http://www.emausa.com/ema_lead.php?ls=ni2webpr0508&bs=ni2web0508
During this 1-hour event, EMA vice president Dennis Drogseth and N(i)2 director of business solutions strategy Joseph Bondi will examine effective metrics for assessing Configuration Management Database (CMDB) deployments to optimize time-to-value.
Thurs., May 22, 2008 – 2 p.m. Eastern
Best Practices for Managing IP Telephony as a Service
http://www.emausa.com/ema_lead.php?ls=prognosiswebpr0508&bs=prognosisweb0508
Larry Burton, EMA senior analyst, and PROGNOSIS global product manager, John Dunne, will lead this one-hour Webinar. They will discuss the unique service level management challenges posed by the use of IP telephony and the convergence of telephony, video and data into a single, unified communications backbone.
Wed, May 28, 2008 – 2 p.m. Eastern
Defining IT Governance, Risk and Compliance in the Real World: Issues, Challenges and Keys to High Performance
http://www.emausa.com/ema_lead.php?ls=itgovwebpr0508&bs=itgovweb0508
EMA research director Scott Crawford will define what IT GRC means to real-world practitioners and share highlights from Enterprise Management Associates’ extensive 2008 survey on IT GRC.
NOTE TO EDITORS:
For more information, contact Guy Murrel at gmurrel@catapultpr-ir.com or 303-581-7760 x 17.
About Enterprise Management Associates
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm dedicated to the IT management market. The firm provides IT vendors and enterprise IT professionals with objective insight into the real-world business value of long-established and emerging technologies, ranging from security, storage and IT Service Management (ITSM) to the Configuration Management Database (CMDB), virtualization and service-oriented architecture (SOA). Even with its rapid growth, EMA has never lost sight of the client, and continues to offer personalized support and convenient access to its analysts. For more information on the firm’s extensive library of IT management research, free online IT Management Solutions Center and IT consulting offerings, visit www.enterprisemanagement.com.
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