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August 21, 2008
ENTERPRISE MANAGEMENT ASSOCIATES OFFERS
Latest study shows CMDB deployments maturing from planning phase to second stage, new EMA services help drive value and success
BOULDER, Colo., Aug. 13, 2008 – Enterprise Management Associates (EMA) (www.enterprisemanagement.com), a leading IT management research and consulting firm, today announced new research and a series of service offerings focused on Configuration Management Database (CMDB) implementations. The new research report, CMDB Systems Deployments in 2008 – the Search for Value, is complemented by a set of offerings that includes CMDB consulting services and a one-day CMDB Requirements Workshop.
“Our new research reveals that CMDB deployments are at a fundamentally different stage than just two years ago, as they move from the planning stage to value-driven initiatives,” explained Dennis Drogseth, vice president at EMA. “Based on industry input, our new offerings are designed to help IT professionals accelerate their CMDB projects through thorough assessments and practical advice on how to effectively define and build the CMDB from the ground level.”
The goal of the new EMA research study was to capture the state of CMDB deployments in 2008 in terms of objectives, budgets, success metrics, functional and packaging priorities (what’s working, what’s not), and best-practices advice from adopters. Drogseth and his team gathered 174 quantitative survey responses and conducted more than 15 in-depth focal interviews with IT professionals actively involved in the planning or deployment of their organization’s CMDB. The respondents were 90 percent from North America, but focal interviews reached out to deployments ranging from Australia to the U.K.
Key study findings include:
- Most CMDB deployments are less than two years underway, with 43 percent less than a year underway and 68 percent not yet in full production.
- Fewer than 50 percent of CMDB initiatives currently have metrics in place for governance. The relative immaturity of metrics definition was underscored by the fact that only three-four percent of respondents had “other” metrics to offer than those proposed in the questionnaire.
- The top three technical concerns for CMDB deployments are “maintaining effective CMDB performance;” “lack of in-house available architectural expertise;” and “identification of systems of record” or trusted sources.
- The number one answer to “what would you have done differently?” was “We would not have used in-house development for software as much as we did.” This was followed by better detailed requirements, better process planning and education, building a bigger team for CMDB deployment, and more attention to communication across IT.
- When asked about changes made that were driven from “lessons learned,” the top four were: better requirements documentation; increasing the commitment to the CMDB program; having higher-level management support; and obtaining executive buy-in. Expanding the number of stakeholders came in fifth.
Drogseth will conduct a free EMA Webinar highlighting additional key findings from this study on August 19. To register, please visit: http://www.emausa.com/ema_lead.php?ls=cmdbreswebpr0808&bs=cmdbresweb0808
New CMDB Service Offerings
In conjunction with the release of this new research report, EMA has introduced several new service offerings to help IT organizations succeed with CMDB:
CMDB Assessment Service
The eight-week CMDB Assessment Service leverages Enterprise Management Associates’ unique combination of industry knowledge, product knowledge and proven consulting methodology to deliver a practical approach to planning and implementing a CMDB. During the engagement, EMA CMDB experts work with IT teams to assess their readiness to tackle a CMDB; develop specific process, organization and technology architecture recommendations; and create an implementation roadmap that lays out short-term wins in the context of a long-term vision.
CMDB Solution Design Service
The EMA CMDB Solution Design Service helps IT teams establish and validate the detailed requirements for tools, processes and people. During this six-month engagement, EMA experts work with clients to document detailed business and technical requirements, deliver comprehensive process definitions and develop pilot project use cases.
CMDB Requirements Workshop
The new one-day EMA workshop – How to Define Detailed Requirements for your Enterprise CMDB Project – arms attendees with the knowledge needed to articulate the context of the CMDB at both an executive and a technical level. Workshop attendees obtain the skills and tools to gather and create detailed requirements needed for long-term CMDB success.
EMA also offers a free, online CMDB Solutions Center where users can compare in-depth profiles of more than 15 leading CMDB solutions to find the right one for their organization. Register for free access at: http://itsolutions.emausa.com/register.php
For more information on Enterprise Management Associates’ new CMDB offerings or to purchase a copy of the report, CMDB Systems Deployments in 2008 – the Search for Value, contact sales@enterprisemanagement.com or +1.303.543.9500.
NOTE TO EDITORS
For more information, contact Guy Murrel at gmurrel@catapultpr-ir.com at 303-581-7760 x17
About Enterprise Management Associates
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm dedicated to the IT management market. The firm provides IT vendors and enterprise IT professionals with objective insight into the real-world business value of long-established and emerging technologies, ranging from security, storage and IT Service Management (ITSM) to the Configuration Management Database (CMDB), virtualization and service-oriented architecture (SOA). Even with its rapid growth, EMA has never lost sight of the client, and continues to offer personalized support and convenient access to its analysts. For more information on the firm’s extensive library of IT management research, free online IT Management Solutions Center and IT consulting offerings, visit www.enterprisemanagement.com.
ENTERPRISE MANAGEMENT ASSOCIATES INTRODUCES ITIL TRAINING AND HANDS-ON IT MANAGEMENT WORKSHOPS
New training-focused offerings help organizations get ITIL V3 certified,
quickly up-to-speed on new IT disciplines
BOULDER, Colo., Aug. 19, 2008 – Enterprise Management Associates (EMA) (www.enterprisemanagement.com), a leading IT management research and consulting firm, today announced two new service offerings designed to educate enterprise IT professionals about ITIL V3, IT Service Management (ITSM) best practices, and emerging IT management disciplines like Data Center Automation, Virtualization, Service Catalog and the Configuration Management Database (CMDB). The new offerings include a full range of ITIL Training Courses and a variety of hands-on EMATM Workshops.
“Managing IT by service and not technology is the message of ITIL V3. Unfortunately, most IT professionals struggle with getting started. In fact, some 30 percent of ITSM projects are delayed by the inability to define a comprehensive plan,” said Dan Twing, COO at EMA. “These new services provide both introductory knowledge and advanced training to help companies get their IT teams ITIL V3 certified, transition to ITSM and advance the maturity of their IT organizations.”
The new EMA service offerings include:
EMA ITIL Training Courses
The new training courses are offered together with itSM Solutions – an accredited courseware and training provider (ACP/ATP). Courses are offered onsite or online with a live certified mentor to help participants internalize the concepts of ITSM and ITIL while preparing for the certification exam. Offerings include accredited ITIL V2 to ITIL V3 Bridge and ITIL V3 Foundation training courses to help organizations get certified on ITIL V3, as well as introductory ITSM orientation courses designed to help companies get on the road to a successful ITSM or ITIL initiative.
EMA Hands-On Workshops
These onsite workshops are designed to help enterprise IT teams tackle common challenges or quickly get up-to-speed on a new IT discipline. Led by a seasoned EMA analyst or consultant, each workshop uses a combination of interactive lectures, real-world case studies, and hands-on exercises to engage attendees in addressing the issues specific to their organization.
Available topics include:
- How to Define Detailed Requirements for Your Enterprise CMDB Project
- How to Effectively Jumpstart Your Service Catalog Project
- Developing an Effective Change Management Strategy
- Designing a World-Class Release Management Organization
- Jumpstarting Your Data Center Automation (DCA) Strategy
- Making the Most of Virtualization Technologies in the Enterprise
Contact sales@enterprisemanagement.com or +1.303.543.9500 to learn more about the full range of EMA ITIL training courses and hands-on workshops.
NOTE TO EDITORS
For more information, contact Guy Murrel at gmurrel@catapultpr-ir.com at 303-581-7760 x17
About Enterprise Management Associates
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm dedicated to the IT management market. The firm provides IT vendors and enterprise IT professionals with objective insight into the real-world business value of long-established and emerging technologies, ranging from security, storage and IT Service Management (ITSM) to the Configuration Management Database (CMDB), virtualization and service-oriented architecture (SOA). Even with its rapid growth, EMA has never lost sight of the client, and continues to offer personalized support and convenient access to its analysts. For more information on the firm’s extensive library of IT management research, free online IT Management Solutions Center and IT consulting offerings, visit www.enterprisemanagement.com.
July 24, 2008
ENTERPRISE MANAGEMENT ASSOCIATES ADDS LIAM MCGLYNN AS SENIOR ANALYST COVERING DATA CENTER AUTOMATION
EMA continues to add highly experienced IT experts to its analyst roster
BOULDER, Colo., July 22, 2008 – Enterprise Management Associates (EMA), a leading IT management research and consulting firm, today announced that Liam McGlynn has joined the firm as a senior analyst leading research coverage and analysis services on the growing data center automation market along with associated and parallel technologies.
“Data center automation technologies and best practices are now vital to increasing the efficiency and technology resource utilization of large IT organizations,” said Rick Sturm, founder and CEO of EMA. “Adding Liam to our team provides a dedicated analyst who can focus specifically on data center management practices and the exploding number of automation tools now available to our IT professional clients.”
McGlynn brings more than 25 years of experience in various high-level systems management roles, including technician, manager and technology architect. Primarily, he served as a technology advocate with a focus on data center automation as a means of reducing cost and complexity. At EMA, he will focus on data center automation and the related disciplines of event monitoring/console automation, IT process automation, job scheduling/workload automation, remote control, asset and inventory management, patch distribution, provisioning and compliance auditing.
McGlynn’s direct experience includes extensive mainframe systems programming and years of mainframe operating systems, performance tuning, UNIX systems administration and automated operations functions. He also has network architecture, assembler programming, disaster recovery, problem resolution and outage reduction experience. In 1995, McGlynn founded a successful consulting business that specialized in data center automation and UNIX operational control. Most recently, he spent 10 years at Washington Mutual Bank in IT management and technology architecture, leading a series of high-value automation, availability and cost reduction initiatives spanning mainframe operations, data center consolidation, IT automation, virtualization, CMDB and IT Service Management.
“One of the things that sets EMA apart from other technology research firms is the depth of experience each and every analyst brings to the table,” said McGlynn. “I am excited to add my years of IT experience to the firm’s wealth of knowledge and to work hand-in-hand with both customers and other EMA analysts to deliver groundbreaking insights into the data center automation market.”
About Enterprise Management Associates
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm dedicated to the IT management market. The firm provides IT vendors and enterprise IT professionals with objective insight into the real-world business value of long-established and emerging technologies, ranging from security, storage and IT Service Management (ITSM) to the Configuration Management Database (CMDB), virtualization and service-oriented architecture (SOA). Even with its rapid growth, EMA has never lost sight of the client, and continues to offer personalized support and convenient access to its analysts. For more information on the firm’s extensive library of IT management research, free online IT Management Solutions Center and IT consulting offerings, visit www.enterprisemanagement.com.
PR Contact:
Guy Murrel
Catapult PR-IR
303.581.7760, ext. 17
gmurrel@catapultpr-ir.com
June 6, 2008
EMA ANNOUNCES IT MANAGEMENT WEBINARS FOR JUNE
Topics include Data Center Automation, Asset Management, End-to-End Application Management, Software Licensing and CMDB
BOULDER, Colo., June 2, 2008 – Enterprise Management Associates (EMA) (www.enterprisemanagement.com), a leading IT management research and consulting firm, today announced it will host a number of free Webinars focused on IT management during the month of June 2008.
The EMA™ Webinars set for June include:
Tuesday, June 3, 2008 – 2 p.m. Eastern
Solving Key Human Issues in Large Enterprise Data Centers with Data Center Automation
http://www.emausa.com/ema_lead.php?ls=strataviawebpr0608&bs=strataviaweb0608
Andi Mann, EMA research director and Mike Puterbaugh, vice president of Stratavia will discuss important outcomes from in-depth research on top human issues in the operation and management of large enterprise data centers. The results are based on a study conducted by EMA in March 2008.
Thursday, June 5, 2008 – 2 p.m. Eastern
The Changing Face of Asset Management: Merging Asset, Service and Financial Management
http://www.emausa.com/ema_lead.php?ls=ngamwebpr0608&bs=ngamweb0608
EMA research director, Lisa Erickson-Harris will discuss how asset, service and financial management are coming together to serve a greater business purpose. She also will explore how asset management has evolved to take a holistic view of the central role assets play in the modern IT organizations.
Tuesday, June 10, 2008 – 2 p.m. Eastern
Three Steps for Effective End-to-End Application Delivery over the Network
http://www.emausa.com/ema_lead.php?ls=anwebpr0608&bs=anweb0608
Many IT organizations struggle to effectively manage the performance of business applications over complex networks. Dennis Drogseth, EMA vice president and Steve Mank, Apparent Networks chief marketing officer will explore emerging best practices and new technology alternatives to address this challenge.
Thursday, June 12, 2008 – 11 a.m. Eastern
Cut the Cost of Data Center Software Licensing
http://www.emausa.com/ema_lead.php?ls=twwebpr0608&bs=twweb0608
Without a thorough understanding of how software licenses are bought, allocated, and used, it is almost impossible to reduce or even manage these costs. Andi Mann, research director from EMA and Kosten Metreweli, vice president of product marketing for Tideway will discuss how to manage the key issues regarding license cost management and compliance risk reduction.
Tuesday, June 17, 2008 – 1 p.m. Eastern
End-to-End Application Management 2008: What Does It Really Mean and How Do We Do It?http://www.emausa.com/ema_lead.php?ls=otwebpr0608&bs=otweb0608
EMA senior analyst Julie Craig and OpTier executive vice president of business development and marketing Motti Tal will discuss how to effectively manage the multi-dimensional application landscape that many IT organizations struggle with.
Wednesday, June 18, 2008 – 2 p.m. Eastern
End-to-End Application Management: A Real-World Road Map Beyond the Cliché http://www.emausa.com/ema_lead.php?ls=endtoendwebpr0608&bs=endtoendweb0608
Over the past six months, EMA has conducted research to detail the multi-dimensional approach necessary to understand and manage complex business applications in today’s marketplace. EMA vice president Dennis Drogseth, EMA senior analyst Julie Craig and EMA consulting director of IT services Chris Matney will share highlights from this study during this one-hour event.
Tuesday, June 24, 2008 – 2 p.m. Eastern
A Hands-on Guide to Defining Detailed Requirements for Your Enterprise CMDB Projecthttp://www.emausa.com/ema_lead.php?ls=cmdbreqwebpr0608&bs=cmdbreqweb0608
Fifty percent of all CMDB projects fail due to inadequate planning. During this hands-on workshop, EMA CMDB expert Chris Matney will explain how to avoid failure by defining and documenting detailed CMDB requirements that are both appropriate for your organization and achievable given available resources.
NOTE TO EDITORS:
For more information, contact Guy Murrel at gmurrel@catapultpr-ir.com or 303-581-7760 x 17.
About Enterprise Management Associates
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm dedicated to the IT management market. The firm provides IT vendors and enterprise IT professionals with objective insight into the real-world business value of long-established and emerging technologies, ranging from security, storage and IT Service Management (ITSM) to the Configuration Management Database (CMDB), virtualization and service-oriented architecture (SOA). Even with its rapid growth, EMA has never lost sight of the client, and continues to offer personalized support and convenient access to its analysts. For more information on the firm’s extensive library of IT management research, free online IT Management Solutions Center and IT consulting offerings, visit www.enterprisemanagement.com.
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